Can I send a fax to a mobile phone?

Short answer

No, and no service can: a fax is a dialogue between two modems, and a smartphone cannot take part in it. MondialFax therefore rejects mobile numbers at input, rather than accepting a send that is bound to fail.

A technical impossibility

A fax is a call during which two modems talk to each other: they recognise each other, agree on a speed, then transmit the pages as tones. At the other end, there has to be a device that picks up and answers in that language. A smartphone picks up and puts a person on the line: it cannot answer a fax.

Even a fax machine would not help

Mobile networks compress voice so that it stays intelligible at a low data rate. That compression destroys a modem signal: even if a fax machine were wired behind a mobile device, the fax would fail. This is not a commercial limitation; it is how the network works.

Why the form rejects mobile numbers

Rather than accepting a send that is bound to fail, MondialFax rejects mobile numbers at input. To get a document to someone on their mobile, use email or a messaging app; to let them know a fax is on its way to their office, a text message is the right tool.

Key points

  • A fax cannot be received on a mobile phone.
  • The mobile network destroys the fax's modem signal.
  • MondialFax rejects mobile numbers at input.
  • For a mobile: email, a messaging app or a text message.

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